Refund policy

Return Policy

All Sales Are Final

All purchases are considered final. We do not accept returns or offer refunds unless the item is defective or there is a clear production error.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at info@finnnb6.shop with:

Your order number
Clear photos/videos of the issue

We will review the case and determine an appropriate solution. This may include a replacement, repair, or partial/full refund at our discretion.

Items reported without sufficient proof or after unreasonable delay may not be eligible.

Return Eligibility (Defects Only)

Returns are only accepted if:

The issue is caused by a manufacturing or production defect
The issue is reported within 48 hours of delivery
The item has not been used or modified

We do not accept returns for:

Change of mind
Incorrect ordering
Normal wear and tear
Minor cosmetic variations that do not affect function

Return Process

Do not send items back without prior approval.

If your claim is approved:

You will receive instructions on how to proceed
Unauthorized returns will not be accepted

European Union – Right of Withdrawal

If your order is delivered within the European Union, you have the legal right to cancel your order within 14 days of delivery, without providing a reason.

To be eligible:

The item must be unused and in original condition and packaging
You must provide proof of purchase

Important:

Return shipping costs are the responsibility of the customer
Any loss in value due to handling beyond what is necessary may be deducted from the refund

Exception:
This right does not apply to custom-made or personalized products.